PERVAL Perceived Value Scale (Sweeney, 2001)

Please indicate your agreement with the following statements about this product/service.

This product/service…

(Quality/Performance (functional value))
has consistent quality
is well made
has an acceptable standard of quality
has poor workmanship (*)
would not last a long time (*)
would perform consistently

(Price/value for money (functional value))
is reasonably priced
offers value for money
is a good product for the price
would be economical

Social value (enhancement of social self concept))
would help me to feel acceptable
would improve the way I am perceived
would make a good impression on other
would give its owner social approval

(Emotional value)
is one that I would enjoy
would make me want to use it
is one that I would feel relaxed about using
would make me feel good
would give me pleasure

Source: Sweeney, J. C., & Soutar, G. N. (2001). Consumer perceived value: The development of a multiple item scale. Journal of retailing, 77(2), 203-220.

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